FREE Delivery to JHB, DBN & CT on all orders over R550

Payment & Delivery

How do I place an order?

Via our Website

  • Browse through our product range online
  • Select your favourite products and proceed to checkout
  • Make payment via secure online payment gateway (PayFast) using your debit/credit card
  • Once done, you will receive your order confirmation via email
  • Once your order has been processed, you’ll receive notification regarding delivery 
  • Your order will then be delivered straight to your door within 2-4 working days.

Via email/Bank EFT

  • If you would prefer to do a Bank EFT the old fashioned way, follow the following steps:-
  • Browse through our product range online
  • Select your favourite products and proceed to checkout
  • Select the Bank EFT Payment option on the checkout page
  • Once you have selected the payment option, you will be emailed your order confirmation together with banking details to effect payment
  • Once payment has been received into our account, you will be notified via email of delivery details 

Your order will then be delivered to your door within 2-4 working days after receiving payment. 

Courier/Delivery

We process orders within a few hours of receiving the order confirmation and full payment. An order number will be sent to you by email. You may use order number if you have any enquiries about the expected date of your delivery. 



Delivery Addresses

All parcels will be professionally delivered directly to the delivery address quoted when you place the order. This address can be either at your work or home, depending on where it’s most convenient for you to receive the parcel. Currently we only deliver to addresses in South Africa. Please note that we do not ship to P.O. Boxes. 

Please ensure you provide the correct address in detail and ensure you are available to accept your purchase at this address during the day. Additional delivery fees may apply if you are not available to accept delivery on the date we have arranged with our courier to have your item(s) delivered.

Delivery Times

All deliveries take place during business hours, Mondays to Fridays, excluding South African Public Holidays. Delivery is usually between 2-4 working days after we have received payment for your order. This does not include weekends and public holidays.  If you require delivery on a certain day, please ensure we are advised of this within 2-4 hours after making payment for your order and we will then liaise with you to try our best to deliver on a suitable date which is best for both yourself and our courier. 

Delivery Costs

We currently have a flat rate of R65 door to door delivery, however, additional delivery/courier costs may apply to certain larger items or outlying areas. Outlying areas are those areas as listed by our courier companies as outlying which naturally attracts additional courier costs up to R200. You will be advised of courier fees prior to finalising your order or after the order has been received if we have found that your address falls within an outlying area. If we are unable to deliver to you and have already received payment, a full refund will be made to you within 1-2 working days. Our standard flat rate of R65 is subject to change in accordance with our courier inflation rates. 

General Stock

We endeavour to make sure that all products listed on our website are currently in stock and pricing is true and correct. In the event that an ordered item is not available or we are unable to fulfill your order we will notify you immediately to arrange an agreeable alternative item, a backorder or a full refund.

Bank EFT Payments & Delivery 

Should you select to opt for our Bank EFT payment method, we will only courier your order to you within 2-4 working days after funds have been cleared into our bank account.

As stock is reserved for clients who have placed an order, should we not receive payment within 48 hours after the order has been placed, your order will be canceled to afford other clients the opportunity to purchase stock which was previously reserved. 

Should you have any enquiries regarding our products, feel free to contact us at contact@nextlevelbaby.com.